Florist Detectives. Consumer Information about alleged deceptive and misleading florist advertising and marketing practices.

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Where to Complain

Don't just get mad, complain!

The following agencies handle complaints regarding deceptive florist marketing and advertising:

US Federal Trade Commission (FTC)
Online Form
877-382-4357 Consumer Fraud Complaints

Read more about filing a complaint with the FTC.

Canadian Bureau of Competition
Online Form
Email Address

The following agencies handle investigations of fraudulent florists and affiliates that conduct business on an interstate or inter-country level:

United States Department of Justice
Website
Corporate Fraud Hotline

Royal Canadian Mounted Police (RCMP)
Reporting Economic Crime On-line
Scams and Frauds

The following wire service companies offer relay of orders between affiliates and local florists.  If you determine one of their networks or their tradmarked product photographs was used by a deceptive or misleading seller, please file a complaint directly with them.

FTD Inc.
3113 Woodcreek Drive
Downers Grove, IL 60515
630-719-7800
Email Address

FTD owns and operates the following websites:
ftd.com
florist.com
flowersusa.com
roses.com
nationalflora.com
butterfieldblooms.com
giftsense.com
floragift.com

FTD's proprietary order transmission network is Mercury

Teleflora
11444 W. Olympic Blvd.
Los Angeles, CA 90064
(800) 321-2654
Email Address

Teleflora owns and operates the following websites:

teleflora.com
flowerclub.com

Teleflora's proprietary order transmission network is Dove.

1-800-Flowers.com Inc.
One Old Country Road
Carle Place, NY 11514
United States
Phone: 516-237-6000
Fax: 516-237-6060

1-800-Flowers owns and operates the following websites:

1800flowers.com
flowers.com

1-800-Flowers' proprietary order transmission network is BloomNet (BMT).

FloralSource International, L.L.C (FSI)
P.O. Box 810
Eagle Point, Oregon 97524
(877) 231-2478